I was hunting around the CQC website for some info and, as always, finding it increasingly difficult to locate exactly the information required. (Is it just me, or does anyone else find the CQC website one of the most user-unfriendly places?)
Anyway, I came across this Press Release dated 6 April 2011 about St George’s Park Care Centre in Telford. I’ve never heard of it, but I have a friend who lives in Telford, so I read further.
Care Quality Commission (CQC) inspectors who visited St George’s Park Centre in Telford, Shropshire, found that it was failing to meet 15 out of 16 essential standards.
Providers have a legal responsibility to make sure they are meeting all the essential standards of quality and safety.
Inspectors visited the home three times from December 2010 to January 2011 after concerns about the safety of people in the home triggered an unannounced review.
The compliance review outlines thirteen areas where inspectors had major concerns.
I read the full Review of Compliance report dated 24 January 2011. It is a disgrace that this so-called care home is allowed to call itself a care home.
The home is made up of two units, Rydal on the ground floor, which can accommodate a maximum of 31 older people who have dementia and nursing needs. Derwent unit is on the first floor and can accommodate a maximum of 40 older people requiring general nursing care.
It’s apparently owned and operated by a company called Modelfuture Limited – I’ve never heard of them either. So a bit of trawling about reveals that it’s one of ailing Southern Cross Healthcare’s long list of subsidiaries mentioned here.
The Shropshire Star finds it shocking too.
I urge you to read the full Review of Compliance report – if you’ve got the stomach to do so – and decide whether 71 vulnerable older people should be subjected to such neglect, with some of them being charged upwards of £700 per week for that kind of abuse.
Is this the best we can do in this caring country?