Care UK regrets they weren’t able to care for you, madam

With apologies and thanks to Cole Porter and Ella Fitzgerald, two of your favourites.

Care UK regrets they weren’t able to care for you, madam.

Care UK regrets they weren’t able to care for you.

They can’t even apologise.

Best they can do is  just general regret, madam.

Care UK regrets they weren’t able to care for you.

Care UK strives to provide appropriate care for all their residents across the various services that they run.”  Allegedly.

It is always a matter of regret if a service is not provided as they would wish.”   Allegedly.

Apparently I “clearly consider that there were failings in the care provided” to you.  I most certainly do, and I’m not alone in that opinion.

Care UK’s solicitor has been asked “to pass on their regret in respect of this”.

Care UK has been made aware of the fact that Catherine Igbokwe and Sheila Ali have both been struck off the register by the NMC (Nursing and Midwifery Council) for misconduct and for failing you miserably, and that Maria Rholyn Secuya (nee Baquerfo) has received a 3 year caution order for misconduct and for failing you miserably, and that Dahlia Dela Cerna (nee Enriquez) has received a 2 year caution order for misconduct and for failing you miserably.

Care UK can only  come up with an expression of general regret, via a third party at that.  General regret is overworked these days.

Care UK promised to provide a substantial sum in your memory, acknowledging that it failed miserably to provide care to you, and so that we would be able to establish what Care UK’s then Managing Director of Residential Care called “a positive contribution to the world of dementia”. In your memory.   Care UK has now broken that promise.  How foolish we were to place our trust in Care UK.


Filed under abuse, accountability, care homes, neglect

2 responses to “Care UK regrets they weren’t able to care for you, madam

  1. Andy

    I seem to writing this wherever care homes/ nursing homes pops up but I think more by the day, that dementia particularly should be cared for in community homes. There were council run homes of course, but these that I imagine would have a different origin, philosophy and practice.

    They would be overseen by the community. That is the key. So one can imagine a local committee, including perhaps a doctor and professionals outside medicine or care, as well as others, particularly a few with direct experience of being a carer for a dementia sufferer.

    The difficult issue is funding. It has of course to be guaranteed and continuous. This will tend to mean organisational funding plus some local fund raising efforts. Probably the hardest problem.

    I see these homes as small. perhaps only 10-14 residents. It would have to be flexible in allowing for dementia suffers to move in and out to other facilities if needed. But the whole point of community care of this sort, if that it will be for people of the area. Everything would be designed to make sure the residents needs were met, including purpose homes, right down the simple things like walking residents not being confused by poor layout.

    One of the first things to ensure this is well-trained and well paid care workers, in sufficient numbers and a manager/nurse.

    If anyone would like to chat about this I would be pleased to do so.
    NB the Dutch have a home or homes along these lines [ funding – not sure.] Bound to be other initiatives from which to learn.

  2. M.B

    Sorry to say i have no faith in certain professionals when it comes about dementia.
    Me n my partner have been caring for my mother for the past four yrs who has dementia n parkinsons and the help i was getting was a joke and disrespectful

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